Política de reembolso

Your satisfaction is important to us. If you are not satisfied with your online purchase, we are happy to refund your purchase price if the return complies with our return policy.

We accept returns for products purchased from RegenSkin LLC only, and all returns are inspected upon return. Products purchased from Regen4DUSA.com must be returned in new or gently used condition and within 30 days from date of purchase. Additionally, returns of items that qualified for a free promotional item(s) must be returned with the free promotional item(s). Items noted as final sale or not-returnable are not eligible for exchange or return.

Regen4DUSA.com monitors return activity and reserves the right to deny returns that, in its sole discretion, do not meet the return policy requirements, in instances of abuse, or for items that were re-sent at no cost in a good faith gesture following a report of non-receipt.

Refunds for returns received after 30 days are not guaranteed and will be made at the sole discretion of Regen4DUSA.com. If issued in these instances, Regen4DUSA.com has the right to provide the refunded amount in the form of an electronic gift card or a refund check. For items returned within our returns policy, the purchase price will be refunded to the original form of payment. If the payment was split between a credit card, debit card, or bank issued gift card, the credit is applied to the credit card, debit card, or bank issued gift card first.